Last updated 25 August 2026
CloserSuite is a sales and advertising CRM operated by MS International LLC. This policy explains what personal data we collect, why we collect it, and what you can do about it.
The data controller is MS International LLC, registered at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. For any question about this policy or about your data, write to mattheew.vhen@gmail.com.
We collect three kinds of data.
If a customer connects their Meta advertising account, we use the Meta Marketing API with read-only access (the ads_read permission) to retrieve their advertising spend and the names and identifiers of their campaigns, ad sets and ads.
We use this only to show that customer how their own advertising spend compares to the sales they record in CloserSuite. We never create, change, pause or publish anything in their ad account. We never combine one customer's Meta data with another's, and we never sell it, share it with third parties, or use it for advertising or profiling of our own. Only users of the organisation that connected the account can see it.
A customer can disconnect their Meta account at any time from the Integrations page in CloserSuite. Disconnecting deletes the stored access token immediately and stops any further retrieval.
CloserSuite for Ads Manager is an optional browser extension that shows a customer's own CloserSuite metrics (leads, calls, sales, cash collected and the costs derived from them) next to the campaigns, ad sets and ads listed in Meta Ads Manager.
On Ads Manager pages it reads only the names of the campaigns, ad sets and ads shown in the table, and, when the customer has switched that column on, their identifiers. It sends those names and identifiers to closersuite.io, together with the level, the date range and the chosen organisation and attribution model, and receives the matching metrics back. The request is made with the customer's existing CloserSuite login in that browser; the extension never sees, stores or transmits a password. It communicates with no other host.
The extension stores in the browser only the customer's preferences (organisation, attribution model, columns and their order, and the CloserSuite address) and a short-lived cache of the metrics it received, kept for five minutes. Nothing read from Ads Manager is retained on our servers beyond the request itself, and nothing is used for advertising, profiling or any purpose other than showing the customer their own numbers. Removing the extension deletes what it stored.
We process account data to run the service and bill for it, on the basis of our contract with the customer. We process customer data and connected platform data on the customer's documented instructions, as their processor. We do not use any of it to train advertising models or to build profiles.
We use a small number of providers to run the service: our hosting and database provider, Stripe for payments, and Sentry for error monitoring. Each acts as our processor under contract and may only use the data to provide their service to us. We do not sell personal data.
We keep customer data for as long as the customer's account is active. When an account is closed we delete its data within 30 days, except where we are legally required to keep invoices and accounting records for longer. Access tokens for connected accounts are deleted as soon as the integration is disconnected.
Under the GDPR you can ask us for a copy of your personal data, ask us to correct or delete it, object to processing, or ask us to restrict it. Write to mattheew.vhen@gmail.com and we will answer within 30 days. If you are in the EU or UK you can also complain to your local data protection authority.
To have your data deleted, see our data deletion instructions.
All traffic is encrypted in transit. Credentials for connected accounts are encrypted at rest in our database, and access to production data is limited to the people who need it to operate the service.
If we change this policy we will update the date at the top of this page and, for material changes, notify account owners by email.